Our renters called and the A/C was not working. Brett was there that day and was very nice to our renters as well as being reasonable. He did what was needed and no more. We woke up to a cool house last week. I called Larsen Heating and Air early in the morning and he came out before noon, just like he said he would. He found the problem. which ended up being a controller. He only charged me for the service call and didn’t hold me up for a controller I could easily install myself. My kind of guy. I will use Larsen Heating and Air every time I need a repair. I only wish other repairmen were so honest.